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  • CCI AD FROM 5th April 2021

Single Window–Online Query Module and other functionalities for PGA working in ICES

Circular No. ES/401/2020-21                              14th January, 2021

To: Members of the Council

Sub: Single Window–Online Query Module and other functionalities for PGA working in ICES

Dear Member

This is to inform you that JNCH has issued Public Notice No.04/2021 dated 06.01.2021 regarding the above subject matter.

In this connection, your kind attention is invited to CBIC Advisory No. 01/2021 dated 05.01.2021 on Single Window – Online Query Module and other functionalities for PGA working in ICES.

Further, it may be informed that as a part of the Single Window (SW) in Customs of SWIFT, a few Partner Government Agencies (PGAs) work in Indian Customs EDI System (ICES) to process the NOC. For such PGAs working in the SWNOC role of ICES, following additional provisions have been enabled to further streamline and digitize the NOC issuance process in System.

a)    Query Module:

  • While processing NOC under SWNOC role in ICES, an option has now been given to PGAs working in ICES to raise query to the importer/Custom Broker (CB) electronically.

  • Queries raised by PGA would be available with the importer/CB in their ICEGATE login and the same can be replied electronically, the same way as replies to Customs queries are submitted online.

  • The PGA officers, having SWNOC role, will be able to give NOC only when replies have been furnished electronically in respect of all the queries by the concerned importer/CB.



b)    Identification of Bills of Entry filed by Authorised Economic Operator (AEO):

  • AEO status of the importer will also be displayed on the NOC processing screen for PGA officers under SWNOC role.

  • This provision will enable PGAs to identify AEO consignments for facilitation and expeditious clearance.


Further, Officers, who are processing PGAS' NOC in ICES particularly of CDRUG and AO, and Trade are informed that above mentioned provisions will be made available in the System with effect from 09.01.2021.

Issues faced in accessing above functionalities in System, if any, may be emailed to saksham.seva@icegate.gov.in and copy be marked to team.ices@icegate.gov.in.

Difficulty, if any, faced in implementation of this public notice may be brought to the notice of the Addl./Joint Commissioner (Appraising Main (Import)) through email at appraisingmain.jnch@gov.in.

Members may make a note of the above.

Thanking you,

Yours faithfully,