Circular No. ES/144/2021-22 4th September, 2021
To: Members of the Council
Sub: Faceless Assessment – Creation of Facilitation Helpdesk
JNCH has issued Public Notice No. 81/2021 dated 1st September, 2019 informing of Creation of Facilitation Helpdesk for Faceless Assessment.
In this connection you may refer CBIC’s Circular No.40/2020-Customs, dated 12.10.2020 and Public Notice No. 82/2020 dated 14.07.2020.
In addition to other functions, Turant Suvidha Kendra (TSK) at Nhava Sheva will act as “Facilitation Helpdesk” for any grievance related to clearances of the B/E filed in the port.
Accordingly, any grievance related to clearance of the Bill of Entry pertaining to Mumbai Customs Zone-II, JNCH, the Importers/Exporters/Customs Brokers/Stakeholders may contact the Supdt./ Appraising Officer, Turant Suvidha Kendra, JNCH, Nhava Sheva. The Importers/Exporters/Customs Brokers/ Stakeholders may also communicate their grievance relating to clearance of the Bill of Entry on e-mail Id at firstname.lastname@example.org or over telephone 022-27244766.
Shri. Sudhir S. Kohakade (email@example.com), Jt. Commissioner of Customs, TSK, NS-III, JNCH, Nhava Sheva has been designated as nodal officer to serve as single point for the escalation of the grievance with regards to clearance of B/E requiring urgent attention filed at JNCH, Nhava Sheva.
Members may kindly make a note of the above.