Circular No. ES/2/2016-17 April 1, 2016
To: Members of the Council
Sub: Clarification on Trade Facilitation Measures by DGFT
Dear Member,
Kindly refer to DGFT Trade Notice No. 14/2015-20 dated 19th January, 2016, in continuation of Trade Notice No. 12/2015-20 dated 13th January, 2016, stressing the need to maintain absolute integrity and transparency in the functioning of all DGFT offices, attention is drawn to the fact that DGFT is moving towards an IT enabled paperless and personal contact free environment to achieve these objectives in a more comprehensive and complete manner.
In this connection, DGFT has now issued Trade Notice No. 22/2015 dated 31st March, 2016 requesting the Regional Authorities to implement the arrangements on priority and abide by the spirit of the two Trade Notices - Trade Notice No. 14/2015-20 dated 19th January, 2016 and Trade Notice No. 12/2015-20 dated 13th January, 2016, rather than their literal wording, and ensure that official business in the offices is conducted in an upright, fair and transparent manner.
Further, the Trade Notice informs that it has been decided to organize an open house for applicants between 2.30 PM and 3.30 PM on every Wednesday in all RA offices in a designated meeting room / place. The duration may be extended as required. During this period concerns / pending issues of applicants raised by them will be addressed by the officers / staff concerned who will make themselves accessible in the meeting room. If the officer / staff member concerned is not available on a particular day, the designated link officers / staff member shall address the concerns / issues. To the extent possible the head of the office will preside over the open house.
Members are requested to go through these guidelines and follow the instructions.
Thanking you,
Yours faithfully,
V.ANIL KUMAR
EXECUTIVE DIRECTOR
