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IGST Refund not disbursed due to PFMS error

Circular No.ES/ 325 /2017-18                                                                        March 15, 2018

To:  Members of the Council  

Sub: IGST Refund not disbursed due to PFMS error

Dear Member,

This is to inform you that JNCH (Nhava Sheva) has issued Public Notice No. 38/2018 dated March 12, 2018  on the above subject.

JNCH Customs has observed that after generation of IGST Refund Scroll through ICES, in some cases the IGST Refund could not be disbursed due to Indian Financial System Code (IFSC) not being accepted by Public Financial Management System (PFMS) /not registered at PFMS.

Members may kindly make a note of the following and act as advised –

  • In case of PFMS Error
  • List of IEC holders whose IGST Refund has not been disbursed due to PFMS error can be viewed on JNCH website regularly-  (
  • IEC holders can check the PFMS verification status after registering themselves on ICEGATE- (
  • Post registration, the PFMS status can be checked in IEC wise PFMS Invalidated A/Cs report.
  • In case of Error Codes
  • The error codes and the rectification for errors has been explained in “Step by step guide on IGST Refund in ICES” on ( and is also enclosed with this Public Notice.
  • For error codes TBE0001 to TBE0007 and TBE0018, the IEC holder should contact the ICEGATE at ( quoting the specific error code.
  • For other error codes (to be specified in the correspondence), IEC holders are required to submit the following documents to the EDI Section, JNCH ( for updation of their IFSC account:
  • In case of Fresh Registration/Changes

(i)      Request letter to DC/EDI for registration of IFSC.

(ii)     Account details verified by concerned bank on exporter’s letterhead.

(iii)    IEC copy.

(iv)    PAN copy.

  • In case of cancellation of earlier account and registration of a new one

(i)      All the above documents.

(ii)     NOC from Exporter.

(iii)    NOC from Bank.

Members are requested to get their errors rectified and get your refund claims processed successfully.

Thanking you,

Yours faithfully,


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