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Exports Refunds Fortnight in New Customs House from 31st May 2018 to 14th June 2018

Circular No.ES/78/2018-19                                                              May 31, 2018

To: Members of the Council

Sub: Exports Refunds Fortnight in New Customs House from 31st May 2018 to 14th June 2018

Dear Member,

The Office of the Commissioner of Customs (Export), Mumbai has issued Public Notice No.78/2018 dated May 30, 2018 on the above subject.

In order to intensify the efforts to liquidate all pending IGST claims, pertaining to exports from Mumbai port, New Customs House is observing “IGST Exports Refunds Fortnight” beginning from 31st May 2018 to 14th June 2018.

A special cell has been setup to deal with cases of pending export related claims so as to dispose off all the old pending cases since July 2017.

This step will help the Exporters for fast tracking of Exporters pending refund claims.

A Special cell will be located at 4th Floor, Annex Building, New Customs House Ballard Estate, Mumbai – 400 001.

Members may also contact special cell on telephone no. 022-22757535 / 22757541 or send e-mail to

All such cases of SB 005 error or SBV00 error or any other such issues may be submitted to the IGST Cell alongwith correct, legible and supporting documents so as to facilitate the nodal cell to do needful for expeditious disbursal of the IGST claims.

The following Nodal Officer will be assisting exporters to sort-out problems :

1. Shri Satish V. Shitole, Deputy Commissioner of Customs

2. Shri Gyan Prakash, Appraising Officer of Customs

In case you are facing any difficulty on this issue it may be brought to the notice of Shri Ramesh Chander, Commissioner of Customs (Exports), on the following email address :

Members may please make a note of the above.

Thanking you,

Yours faithfully,


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