The Synthetic & Rayon Textiles Export Promotion Council

Faceless Assessment – Creation of Facilitation Helpdesk

Circular No. ES/15/2021-22                                             

10th April, 2021                                                                                                    

To: Members of the Council 

Sub:  Faceless Assessment – Creation of Facilitation Helpdesk

Dear Member, 

JNCH has issued Public Notice No. 32/2021 dated 7th April, 2021 regarding Faceless Assessment – Creation of Facilitation Helpdesk.

Your kind attention is invited to CBIC’s Circular No.40/2020-Customs dated 12.10.2020 and Public Notice No. 82/2020 dated 14.07.2020.

  • In addition to other functions, Turant Suvidha Kendra (TSK) at Nhava Sheva will act as “Facilitation Helpdesk” for any grievance related to clearances of the B/E filed in the port.

  • Accordingly, in terms of any grievance related to clearance of the Bill of Entry pertaining to JNCH, the Importers/Exporters/Customs Brokers/Stake-holders may contact the Supdt./ Appraising Officer, Turant Suvidha Kendra, JNCH (Nhava Sheva).

  • Importers/ Exporters/ Customs Brokers/ Stake-holders may also communicate their grievance relating to clearance of the Bill of Entry to or 022-27244766.

  • Shri. Dhirendra Mani Tripathi Addl. Commissioner of Customs, TSK, NS-III, JNCH (Email Id: has been designated as Nodal Officer to serve as single point for the escalation of the grievance with regards to clearance of B/E requiring urgent attention filed at JNCH.

Members may kindly make a note of the above.

Thanking you,   

Yours faithfully,