In this regard, as informed to you earlier that CBIC has now decided to expeditiously process all pending Customs refund and drawback claims in order to provide immediate relief to the business entities, especially MSMEs, in these difficult times, we request you to avail the facility granted by CBIC. This decision has been announced vide Press Note dated 8th April, 2020 issued by the Department of Revenue, Ministry of Finance.
Details of the “Special Refund and Drawback Disposal Drive”
·Processing and disposal of all pending refund and drawback claims.
·This Special Drive shall be in place till 30th April, 2020.
·During this period all refund and drawback claims that are pending as on 7th April, 2020 shall be disposed.
·The Principal Chief Commissioners/ Chief Commissioners shall monitor the performance on this front closely on a daily basis
and, wherever required, suitably guide the officers concerned to maximize the disposal.
With regard to the above, CBIC has instructed the concerned officers to make a note of the following-
1.Due diligence is to be done before granting the refunds and all the relevant legal provisions, notifications, circulars and instructions must be followed while processing these claims.
2.For facilitation of exporters, all communication shall be done over email, wherever email id of the applicant is available.
3.All deficiency memos to be reviewed and to consider the refund / drawback on merit.
Members may kindly make a note of the above and avail the facility granted by CBIC.